Residents
Welcome home.
Pay rent, see your lease and track repairs in the resident portal. For anything urgent, call the 24-hour line; a technician answers, in Korean or English.
Emergency repairs, 24 hours(213) 555-0199
Building notices
Coming up.
in 3 days · 9:00 a.m.–1:00 p.m.
Water off for boiler service
The Dodam
Hot and cold water will be off while we service the building boiler. The floor heating keeps running.
in 6 days · All day
Elevator B maintenance
Garam
Elevator B is out of service for its annual inspection. Elevator A runs as usual.
in 9 days · 8:00 a.m.–noon
Reflecting pool service
Noeul Gardens
The reflecting pool will be drained and cleaned. The garden paths stay open.
in 14 days
Floor-heating check before winter
All residences
Our crew will check every boiler and floor loop over two weeks. We will text you a two-hour window the day before.
Request a repair
Tell us what needs fixing.
Our own crew installed every fitting in your home and keeps parts for all of them. Most requests are handled within one business day. If water is leaking, the heat is out in winter, or you can't lock your door, call (213) 555-0199 instead.
Forms and documents
Download.
- Pet registrationPDF, 1 page
- Notice of intent to move out (30 days)PDF, 1 page
- Guest parking requestPDF, 1 page
- Renter’s insurance requirementsPDF, 2 pages
- Korean Standard care guide (floor heating, bidet, door lock)PDF, 12 pages
Lease ending in the next 90 days?
Renewals open 90 days before your lease ends. Your leasing agent will send the offer; you can also ask for it now.
Ask about renewal